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“If you stop at the interface, all you have is a chatbot”

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“If you stop at the interface, all you have is a chatbot”

Great AI experiences require more than adding a chatbot to your product. In this clip from Insights Unlocked, Bansi Mehta explains why teams need to rethink workflows—not just interfaces—when designing AI-powered experiences. Watch the full episode on the UserTesting website: https://bit.ly/4edP1zc #AI #Chatbot #UX #AIProducts # ...

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