Microsoft is focusing on AI agents as one way to expand the market for its Microsoft 365 Copilot platform for business. (GeekWire File Photo / Todd Bishop) Microsoft announced two AI agents for sales ...

Microsoft will allow organizations to create their own autonomous AI agents within Copilot Studio, the tech giant's platform for customizing and building so-called "copilot" assistants, starting next ...

'They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' says Jared Spataro, Microsoft CMO for AI at work. Microsoft appears to be ...

Microsoft just announced a suite of autonomous AI agents for its Dynamics 365 platform, intensifying the competition with Salesforce in the enterprise AI market. The tech giant will release ten new ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft Corp (NASDAQ:MSFT) announced during its “AI Tour” event in London that businesses will be able to develop their own autonomous artificial intelligence agents starting in November. These ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Salesforce CEO Marc Benioff isn't shy about publicly bashing Microsoft, his biggest competitor in ...

Wealth management's leading AI-powered organic growth engine eliminates data fragmentation across the three CRMs most widely used by advisory firms — meeting advisors inside the systems they already ...

Fighting words? Salesforce co-founder and CEO Marc Benioff took to his personal X account last night to criticize Microsoft's AI assistant Copilot as "disappointing," saying "It just doesn’t work, and ...

Salesforce Inc. (NYSE:CRM) CEO Marc Benioff criticized Microsoft Corp. (NASDAQ:MSFT) for its artificial intelligence tools, claiming that they are overhyped and underperforming. What Happened: Benioff ...