Consumer-facing businesses, particularly in the technology, media, and telecommunications sectors, are increasingly encountering claims filed by self-represented individuals who use generative AI to ...

The FTC marked the United States’ 250th anniversary with warning letters against seven companies over what it said were false claims about their products’ U.S. origin—a sign that it will continue to ...

A single sentence in a claims letter can cost an insurance carrier millions. In property and casualty insurance, documentation influences decisions, and decisions influence liability. Compliance ...

For years, insurers have focused on incremental improvements to claims operations, better templates, more training, and smoother workflows. But the ground under the industry has shifted. Plaintiff ...