A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

Wireless carriers are resolving customer problems faster, delivering consistently high-quality service and demonstrating great value for the price they are paying. According to the JD Power 2026 U.S.

A new customer satisfaction study from JD Power listed two lounges above the rest of the pack.

J.D. Power has been running a tire customer satisfaction study annually since 1989, assessing two primary tire-related issues: How loyal new-car owners are to the brands of tires fitted to their cars ...

Mercedes-Benz and Tesla rank highest for customer satisfaction in the luxury car segment. Toyota and Subaru are tied for first place in the mass-market segment. EVs rank below hybrids and gas cars ...

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in travel ...